Privacy Policy
How Vyrobek collects, uses, and protects your personal information.
Vyrobek Ltd ("Vyrobek", "we", "us", or "our") is committed to protecting the privacy of individuals who visit our website, use our platform, or engage with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Contact details such as your name, email address, phone number, and company name when you fill in forms, request a demo, or contact us.
- Account credentials when you register for and use the Vyrobek platform.
- Employment-related information when you apply for a role through our careers page, including your CV, cover letter, and professional history.
- Communication records when you correspond with us via email, chat, or other channels.
1.2 Information Collected Automatically
When you access our website or platform, we may automatically collect certain technical information, including:
- Device information such as your browser type, operating system, and device identifiers.
- Usage data including pages visited, time spent on pages, click patterns, and referring URLs.
- IP address and approximate geographic location derived from your IP address.
- Cookies and similar tracking technologies as described in our Cookie section below.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including business partners, marketing partners, social media platforms, and data enrichment providers. We use this information to supplement the data we already hold to provide more relevant services and communications.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our website, platform, and consulting services.
- To process your enquiries, demo requests, and job applications.
- To create and manage your account on the Vyrobek platform.
- To send you service-related communications, including updates, security alerts, and support messages.
- To send marketing communications where you have opted in or where we have a legitimate interest in doing so. You may opt out at any time.
- To analyse usage patterns and improve the user experience of our website and platform.
- To comply with legal obligations and enforce our terms of service.
- To detect, prevent, and address technical issues, fraud, and security incidents.
3. Legal Basis for Processing (UK GDPR)
We process your personal data on the following legal bases:
- Consent: Where you have given us clear consent to process your data for a specific purpose, such as receiving marketing emails.
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, provided these interests are not overridden by your rights.
- Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service providers: Third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, and customer support. These providers are contractually obligated to protect your data.
- Professional advisors: Lawyers, accountants, and auditors where necessary for business operations.
- Legal authorities: Where required by law, regulation, legal process, or governmental request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and whether we can achieve the purposes through other means.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Cookies
Our website uses cookies and similar technologies to enhance your experience, analyse site traffic, and understand usage patterns. You can control cookie preferences through your browser settings. Essential cookies are necessary for the website to function and cannot be disabled. Analytics and marketing cookies are optional and can be declined without affecting core functionality.
8. Your Rights
Under applicable data protection law, you have the following rights:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your personal data in certain circumstances.
- The right to restrict or object to processing of your personal data.
- The right to data portability — to receive your data in a structured, machine-readable format.
- The right to withdraw consent at any time where processing is based on consent.
- The right to lodge a complaint with the Information Commissioner's Office (ICO) or your local supervisory authority.
To exercise any of these rights, please contact us at [email protected].
9. International Data Transfers
Your information may be transferred to and processed in countries other than the United Kingdom. Where we transfer data outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office or reliance on adequacy decisions.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will take steps to delete such information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Vyrobek Ltd
London, United Kingdom
Email: [email protected]